Support
Contact PhotoEditKit
Tell us what happened and include the details that help us find your account or transaction. Never send a password or full payment details.
Last updated: September 25, 2026
Product and account support
Email [email protected]. Include the email used for your PhotoEditKit account, the affected tool, and a short description of the issue.
Billing and refunds
For a purchase question, include the Paddle receipt or transaction reference and purchase date. Do not send full card, bank, or identity-document details. See our Refund Policy for eligibility and timing.
Privacy requests
Use the subject “Privacy request” and state whether you want to access, correct, or delete account data. We may need to verify that the request comes from the account owner.
Response times
We aim to acknowledge support requests within two business days. Complex billing, provider, security, or privacy investigations may take longer.